FREQUENTLY ASKED QUESTIONS (FAQs)
We hope you find what you are looking for. If we haven't answered your question(s), please feel free to contact us.
WHERE DO YOU DELIVER?
Currently, we deliver throughout Canada and the US.
HOW CAN I PAY FOR MY PURCHASE?
We accept all major credit cards including Visa, MasterCard and American Express.
HOW LONG UNTIL MY ORDER IS SHIPPED?
Once we have received your order, please allow 3-4 business days for your order to be processed, to ensure your order is packed accurately and safely. For those orders that consist of our Party Favours. Please allow 1-2 weeks for your order to be processed depending on size of order.
WHAT INGREDIENTS DO YOU USE IN YOUR BATH BOMBS?
We are proud of what we make so there is nothing to hide. Our Bath Bombs consist of; Sodium Bicarbonate, Magnesium Sulfate (Epsom Salt), Zea Mays (Corn) Starch, Citric Acid, Cocos Nucifera (Coconut) Oil, Water (Aqua), Pure Essential Oil, Mica.
Our Bath Bombs are safe to use for children ages 2 and over.
HOW DO YOU GET YOUR PRODUCTS TO SMELL SO GOOD?
We use 100% pure and natural essential oils. Essential Oils are pure, undiluted essences extracted directly from a variety of flowers, fruits, leaves, roots, barks, herbs and spices. Essential Oils have been used for centuries for their healing purposes.
SHOULD I BE CONCERNED ABOUT ESSENTIAL OILS IF I'M PREGNANT?
Our products are made using a low concentration of essential oils. However we still err on the side of caution. If you are pregnant it is best to consult your healthcare provider.
DO YOU OFFER RETURNS IF I'M ALLERGIC TO THE PRODUCT?
Please ensure you fully read all of our ingredients before placing orders for products to ensure any allergies have been addressed. As we cannot offer returns for allergy issues realized, after you have received your order. Please contact us for any clarification on a product(s) before placing an order. We are happy to assist you in any way!
HERBAL BATH SALTS
WHAT INGREDIENTS DO YOU USE IN YOUR HERBAL BATH SALTS?
We use natural and simple ingredients we are proud of in our Herbal Bath Salts, so there is nothing to hide.
Lavender: Magnesium Sulfate (Epsom Salt), Sodium Chloride (Pink Himalayan and Sea Salt), Sodium Bicarbonate, Lavandula Angustifolia (Lavender) Flowers, Pure and Natural Essential Oils
Lavender & Rose: Magnesium Sulfate (Epsom Salt), Sodium Chloride (Pink Himalayan and Sea Salt), Sodium Bicarbonate, Lavandula Angustifolia (Lavender), Rose Petals, Pure and Natural Essential Oils.
Calming Coconut: Magnesium Sulfate (Epsom Salt), Sodium Chloride (Pink Himalayan and Sea Salt), Sodium Bicarbonate, Coconut Flavor, Calendula Officinalis Flowers, Chamomile Flowers, Lavandula Angustifolia (Lavender)
Passionate Peach: Magnesium Sulfate (Epsom Salt), Sodium Chloride (Pink Himalayan and Sea Salt), Sodium Bicarbonate, Peach Flavor, Black Tea, Calendula Officinalis Flowers, Papaya + Apricot + Peach Slices, Blackberry Leaves, Sunflower Petals,
HOW LONG SHOULD I HEAT/COOL MY HEAT THERAPY PRODUCTS?
All of our Heat Therapy products come with its own individual card indicating how long you should heat or cool your item. Keep this card in a safe place so it can be easily accessed and referred to upon every use. Always carefully monitor the temperature of your heated item before applying it to your body.
Heating Instructions: Microwave in 30-second intervals without exceeding 2 minutes total. Carefully check the pack at each interval. Allow heated pack to stand for 20-30 seconds before use.
Cooling Instructions: Place in a sealed plastic back in the freezer for up to 2 hours before use.
AROMATHERAPY MALA BRACELETS
WHY IS MY BRACELLET DIFFERENT FROM THE ONE PICTURED?
Each bracelet is individually made by hand using natural stones and each stone is unique unto its own. Please allow for minor differences in colour between each bracelet, as each bracelet we make is one of a kind and no two pieces are alike. This aids in the natural beauty of each piece.