Privacy policy

PRIVACY STATEMENT
TubLoves.ca is committed to protect your privacy. This statement made by TubLoves.ca is informing you of its security measures, its policy on customer information collected when you order products via the Site, the reasons for which this information is collected, as well as the use that is made of this information.

SECTION 1: PERSONAL INFORMATION WE COLLECT
When you make a purchase the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When you visit the Site, we automatically collect certain information about your device, including information about your devices internal protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We refer to this automatically-collected information as “Device Information”.

SECTION 2: HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Email marketing (if applicable): When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SECTION 3: SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) encryption.

SECTION 4: SHOPIFY
Our store is powered by Shopify Inc who provide us with an e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application.

SECTION 5: THIRD-PARTYDISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SECTION 6: OPT OUT
If after you opt-in, you change your mind, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via email at info@tubloves.ca

SECTION 7: COOKIES
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

SECTION 8: AGE OF CONSENT
By using this site, you represent that you are the age of majority in your province of residence. OR that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9: CHANGES TO THE PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@tubloves.ca or by mail using the details provided below:

Tub Loves
[Re: Privacy Compliance Officer]
Tub Loves, 112924 Grey Road 3 Hanover ON N4N 3B8, Canada